FAQ
RESERVATIONS
WHAT MEMBERSHIP PLANS DOES THE WORK PROJECT OFFER?

HOT DESK

Shared desks offering the ultimate flexibility and user-friendly design. Enjoy the freedom to come and go and use any available desk at any time.

PRIVATE OFFICE

Fully enclosed, lockable, furnished, beautifully appointed and ergonomically designed, our Private Offices can accommodate various team sizes.

No matter which workspace you choose, we offer the same 24\/7 secure keycard access, complimentary daily refreshments and hospitality services, as well as access to common area, meeting facilities and member's exclusive events.

IS THERE A SET-UP FEE, RETAINER OR MOVE-OUT FEE REQUIRED BY THE WORK PROJECT?

No. Our pricing is transparent. You are required to pay only what is shown in the booking confirmation.

*Note: For additional customized arrangements for Private Offices, we may require an extra fee. Additional charges apply to on-demand services during the stay as the use of meeting facilities, additional printing and extra storage. Charges may apply upon check-out in case of damages.

WHEN CAN BOOKINGS START AND END?

We offer unprecedented flexibility for Booking Workspaces. Choose any start date or booking period (daily or monthly) that fits your requirement. At the Work Project, you choose the dates and contract term.

CAN I MAKE A BOOKING ON THE SAME DAY I NEED TO CHECK-IN THE WORKSPACE?

Yes. We offer instant access to our workspaces through our online booking system.

WHAT ARE YOUR OPERATING HOURS?

Our Workspaces are accessible 24\/7 with keycard access for our members. Our daily refreshments and amenities are available Monday - Friday, 9AM - 7PM.

DOES THE WORK PROJECT ACCOMMODATE TEAMS LARGER THAN 12 PEOPLE?

Yes. For teams larger than 12 people, please contact us at info@theworkproject.com.

IS IT POSSIBLE TO BOOK HOT DESK AND PRIVATE OFFICES AT THE SAME TIME?

Yes. When you enter the size of team, our online booking system automatically optimizes a customized office configuration based on our availability of Private Office rooms and Hot Desk areas. You can choose any configuration of Private Offices and Hot Desk that truly adapt to your business needs.

PAYMENT & CANCELLATION
CHECK-IN & CHECK-OUT
WHAT'S THE CHECK-IN & CHECK-OUT TIME AT THE WORK PROJECT?

On your Booking Start Date, you can check-in starting 9am, after which you have 24\/7 access to the Workspace. On the Booking End Date, check-out is by 7pm.

WHAT DOCUMENTS DO YOU REQUIRE AT THE CHECK-IN?

Valid personal IDs of each registered user are required at check-in.

HOW DO I LET THE WORK PROJECT KNOW MY SPECIAL REQUESTS PRIOR TO CHECK-IN?

Please feel free to reach us at info@theworkproject.com for any special requests related to your stay. We will spare no efforts to assist you in creating a productive and comfortable work environment for you.

DURING THE STAY
WHAT ARE THE COMPLIMENTARY AMENITIES AND SERVICES IN THE WORK PROJECT?

The Work Project helps its users to focus on their works. The rest is on us!

- High speed internet

- Air conditioning

- Daily office cleaning

- Coffee and tea

- Daily variety of food and beverage

- Weekly Happy Hours

- Newspapers & magazines

- Mail handling

- Laptop locker and mail box

- Scanning and fax in

- Access to professional and lifestyle events

- Member's exclusive professional and lifestyle benefits & discounts

CAN GUESTS VISIT ME IN MY PRIVATE OFFICE?

Yes. Please register your guests at our front desk when they arrive.

COULD I BRING MY PETS TO THE WORK PROJECT?

We regret to tell you that you are not allowed to bring your pet to the workspace according to the building policy at our current location.

DOES THE WORK PROJECT GIVE REFERRAL REWARDS IF I SUCCESSFULLY INTRODUCE A FRIEND?

We will have a referral reward program coming very soon, please check back on our website.

CONFERENCES & EVENTS
WHAT'S THE MINIMUM BOOKING TERM OF A MEETING ROOM?

The Work Project meeting rooms can be booked on a half-hour basis via online booking system where the availability and rates will be shown.

CAN I BOOK A MEETING ROOM WITHOUT BOOKING A WORKSPACE AT THE WORK PROJECT?

Our meeting rooms can only be booked by existing The Work Project users via our online booking system.

HOW TO I REGISTER MY GUESTS FOR THE MEETING ROOM?

Please register your guests at our front desk when they arrive.

CAN I HAVE VIDEO CONFERENCING IN THE METTING ROOM?

Yes. The Meeting Room Ten is equipped with conference call unit with a touch screen interface.

WHAT KIND OF DEVICES CAN BE CONNECTED TO THE SCREEN?

Our meeting rooms are equipped with state-of-the-art technology. Users' smartphones, tablets and laptops can be seamlessly connected to the screen via HDMI cable or wirelessly.

WHAT TYPES OF EVENTS ARE IDEAL TO BE HELD AT THE WORK PROJECT?

The Work Project offers over 2,000 square feet of meeting and function space (The Stage, The Gallery and The Garden) that cater to the highest level of professional and social gatherings. For more information, please refer to Events [hyperlink to website \"Events\" section].

HOW TO BOOK THE EVENT SPACE AT THE WORK PROJECT?

Please reach us at +852 3896 1000 or info@theworkproject.com for enquiry and reservation.

CONTACT THE WORK PROJECT
CAN I STOP IN OR SHOULD I MAKE AN APPOINTMENT FOR A TOUR?

Our staff are onsite 9am to 7pm local time Monday through Friday. Please feel free to drop by during these hours.

Or alternatively, you could also book a tour by reaching us at +852 3896 1000 or info@theworkproject.com.

HOW TO CONTACT THE WORK PROJECT?

For general enquiry, please reach us at +852 3896 1000 or info@theworkproject.com.

For media enquiry, please refer to Press & Media.

You may also follow us and leave a comment or private message on our Facebook, Instagram, Twitter and LinkedIn. Just tag and mention us when you find something interesting about The Work Project on social media.

DEFINITIONS IN THE TERMS AND CONDITIONS